Support

Help with Unfold Thread, the Gmail extension

Contact

Write to hello@unfoldthread.run. Include your browser and what you expected to happen. Please don't send the content of the emails involved; a description is enough.

The "Unfold thread" button doesn't appear

• Open an email thread in Gmail. The button shows only while a thread is open, not in the inbox list.
• Reload the Gmail tab once after installing or updating the extension.
• Check that the extension may run on mail.google.com: open the extensions menu in your browser, find Unfold Thread and set its site access to "On mail.google.com" or "On all sites".
• You can also click the Unfold Thread toolbar icon, or press Alt+Shift+C.

Some messages are missing

Unfold Thread opens collapsed messages automatically. If a very long thread doesn't open fully, a note at the top of the view says how many messages it couldn't read. Click "Expand all" in Gmail, then open the view again.

Which accounts and browsers work

Any account you open at mail.google.com, including Google Workspace. It works in Chrome, Microsoft Edge and Firefox, and in Brave, Arc, Opera and Vivaldi through the Chrome Web Store. Outlook isn't supported yet.

Privacy

Unfold Thread reads only the thread on your screen, when you ask, and stores and sends nothing. Read the privacy policy.